How do I track my order?

Visit the Track Order page and enter your order number to see the latest status.

Do you have a physical store?

DWEL is currently an online-only clothing store serving Accra and Ghana.

Frequently Asked Questions

Q: What payment methods do you accept?

DWEL accepts Mobile Money (MTN MoMo, Vodafone Cash, AirtelTigo Money), Visa, and Mastercard via Paystack.

Everything you need to know about ordering from DWEL.

Orders & Shipping

Delivery within Accra typically takes 1-3 business days. For other regions in Ghana, please allow 3-5 business days. You'll receive a confirmation message once your order ships.

Visit our Track Order page using the tracking link from your confirmation email to see your current status.

Shipping fees are paid on delivery directly to our delivery partners. The cost depends on your location and will be communicated to you before dispatch.

Payments

We accept Mobile Money (MTN MoMo, Vodafone Cash, AirtelTigo Money), Visa, and Mastercard. All payments are processed securely through Paystack.

Yes. We use Paystack, a PCI-DSS compliant payment processor trusted by thousands of businesses across Africa. We never store your card or mobile money details.

General

DWEL is currently an online-only store. This allows us to keep prices fair while focusing on quality. Follow us on Instagram for pop-up event announcements.

You can reach us at [email protected], call or WhatsApp us on 059 108 2587 or 020 186 7201, or use our Contact page.

Still have questions?